CONSULTING APPROACH

"Our approach to consulting is based on an always trusting and cooperative partnership with our customers, always open, transparent, direct and always focused on achieving results, leading to optimal solutions for our customers holistic services and solutions tailored to the needs of our customers as well as the resulting sustainable success of our clients "

"The achievement of our clients’goals and their success is our top priority"

 


The following 7 points are especially important for ACENTUM:

Solution-oriented
A careful analysis on the basis of carefully examined facts is the beginning of the consulting of ACENTUM. For this purpose, we use our well-founded know-how and many years of experience in all relevant areas of cross-border employment and international employee assignments. Our aim is to deliver to our customers what we expect from us in a practical and goal-oriented way: providing top quality services and always taking a few steps ahead of our customers.

Integrated
Only those who are able to recognize and understand the specific needs of their customers as a whole are in the position to advise them in the best possible way. For this reason, ACENTUM specialists from the various specialist areas work closely together as a real team - our customers always have only one personal contact person.

High quality standards
We strive for the highest quality in the advice and support of our customers. The comprehensive know-how of our employees gives ACENTUM a decisive competitive advantage. Continuing education and an internal comprehensive knowledge management ensure the high-quality standards and build them steadily. At regular intervals we check the satisfaction of our customers, especially with regard to the quality of the services we provide and our service. We want to delight our customers with our services.

Absolute customer orientation
We align our actions according to the needs and the satisfaction of our customers. Each and every employee undertakes to be competent, reliable and with great commitment and responsibility to support our customers.


Communication
Through open and clear communication within the ACENTUM team, we cultivate a culture of trust with our customers and cooperation partners, which should serve as the basis for the longest possible cooperation.


Partnership
A partnership-like, entrepreneurial environment, in which the technical competence and the creativity of the individual in the team can develop and unfold, characterizes the working method and organizational structure of ACENTUM.

Flat hierarchies, short decision-making channels and personal scope for design leave the necessary space for your own creative ideas and solutions that are optimal for our customers.

There is a decisive goal for us:

We want to inspire our customers with our services!